Call Ask Brook

The Ask Brook helpline is open from 9.00am to 7.00pm, Monday to Friday (closed Thursdays from 2pm - 3.30pm for staff meetings). Please note with effect from Monday 20 February Ask Brook's opening hours will change to 9am - 6pm Monday - Friday.

If you need to speak to someone urgently, you can call Ask Brook on 0808 802 1234. It is a free, confidential service and will not show up on your bill. This number is now free from all telephones including mobiles.

Language Is Everything

If English is not your first language, you can still call Ask Brook. We have an interpreting service called Language Is Everything which means you can talk in confidence to an Ask Brook Advisor through an interpreter.

We just need to know (in English) the language you need to use. If you can’t tell us yourself in English yourself then you can always ask a friend to call us on your behalf.

Call us free on 0808 802 1234

Text Relay

Deaf or hard of hearing young people who wish to contact Ask Brook can do so by using Text Relay. You’ll need a textphone, which is a specially adapted phone with a keyboard.

To make the call dial 18001 0808 802 1234, you will receive call progress information while the call is being established.

An Ask Brook Advisor will then answer the call, and will be able to answer any questions you have. 

24-hour information line

For information on key sexual health issues any time of day or night you can call 0808 802 1234 and select option 1 for our 24-hour information line. You will hear a recorded message and will then be asked to choose the topic you want more information on from a list of options.

If you need to speak to somebody about your situation outside of our hours, you can call:

• Worth Talking About for under 19s only open 7.00am to midnight every day on 0800 28 29 30
• NHS Direct for all ages, for medical advice 24 hours a day on 0845 46 47 (local call rate)

To find your nearest Brook Centre, please click here